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    NLPearl

    NLPearl

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    Platform

    AI phone agents for multichannel, multilingual, automated contact center operations.

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    About NLPearl

    NLPearl: Your Call Center Builds Itself Now

    NLPearl offers an AI-powered platform that enables businesses to instantly deploy voice agents for inbound and outbound calls, automating customer interactions at scale. The platform, featuring the Pearl agent, provides multilingual abilities and seamless integration with business tools, transforming how contact centers operate by reducing manual workloads and enhancing efficiency.

    Key Features

    • Multilingual AI Voice Agents: Pearl can converse fluently in about 20 languages, providing global reach.

    • Inbound and Outbound Calls: Handles calls both ways, supporting sales, support, and customer service workflows.

    • No-Code Customization: Users can build and configure AI call agents through a simple chat-­driven interface, requiring no technical expertise.

    • Real-Time Automated Actions: Pearl performs tasks before, during, or after calls, such as sending SMS, emails, booking appointments, or transferring calls.

    • Tool and API Integrations: Integrates with CRMs, booking systems, VoIP solutions, messaging apps, payment processors, and more via PearlVibe.

    • Scalable Concurrent Calling: Supports unlimited simultaneous calls, enabling high-volume operations without bottlenecks.

    • Analytics and Sentiment Insights: Automatically analyzes call outcomes, sentiment, and provides actionable conversation data.

    • Compliance and Security: GDPR compliant with end-to-end encryption and SOC 2-ready infrastructure.

    Use Cases

    • Automating inbound customer support and outbound sales campaigns

    • Expanding call center operations internationally with multilingual support

    • Lead qualification, appointment scheduling, and order confirmation via phone

    • Integrating voice AI with existing business software for seamless processes

    • Scaling customer communications for e-commerce, hospitality, healthcare, and more

    Getting Started

    NLPearl enables organizations to launch automated call centers powered by voice AI agents. With robust multilingual capability, seamless software integrations, and rapid deployment, businesses can enhance customer interactions, scale communication, and streamline operations worldwide.