Voice AI / Space
    Submit
    Back
    Modulate

    Modulate

    Visit Website
    Platform
    Tech
    Speech To Speech
    Deepfake Detection
    Voice Biometric
    Voice Authentication

    A voice intelligence platform using AI to understand conversation nuance.

    Modulate banner

    About Modulate

    Modulate: Voice intelligence to understand sentiment & emotion.

    Modulate provides a voice intelligence platform powered by its frontier model, Velma. Velma is described as a voice-native AI model built on an Ensemble Listening Model (ELM) architecture, designed to understand conversations directly from audio rather than reducing them to text. Trained on hundreds of millions of hours of real conversations, it is built to capture nuance, emotion, and intent. The platform analyzes over 20 million minutes of audio daily and is stated to be 51% more accurate than Google Gemini with 25 times better cost performance.

    Key Features

    • Ensemble Listening Model (ELM): A unique AI architecture that understands conversations directly from voice to capture nuance, emotion, and intent with high accuracy.
    • Comprehensive Analysis: Allows users to ask questions of audio to generate summaries, topics, emotion analysis, fraud signals, and compliance risk assessments.
    • Real-time Monitoring: Provides always-on detection for fraud, harassment, and misbehavior across both human and AI conversations.
    • Workflow Triggers: Can initiate actions such as alerts, escalations, reporting, and coaching based on conversation analysis.
    • Transparent Reporting: Delivers structured reports with a breakdown of the logic behind each decision to ensure compliance.
    • Platform Integration: Connects to CCaaS, VoIP, and telephony providers to intake audio and surface results.

    Use Cases

    • Enrich Customer Experience: Improve quality, reduce attrition, and protect the customer experience in CX and contact centers.
    • Fight Fraud and Scams: Catch social engineering, coordinated attacks, and deepfake-driven manipulation before money is lost.
    • Evaluate & Guardrail AI Voice Agents: Monitor AI agent behavior, flag risky interactions, and maintain trust at scale.
    • Bolster Community Safety: Apply real-time voice understanding in adversarial environments such as gaming.
    • Ensure Compliance: Delivers structured reports for industries like insurance and banking.

    Getting Started

    Website: https://www.modulate.ai

    Modulate's platform, featuring the Velma model, is designed to be the understanding layer for human and AI conversations, encouraging users to speak naturally while the AI keeps up.