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    Lyngo AI

    Lyngo AI

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    Healthcare

    AI-powered virtual receptionist for healthcare clinics, automating patient calls 24/7.

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    About Lyngo AI

    Lyngo: AI Virtual Receptionist for Healthcare Clinics

    Lyngo is an AI-powered virtual receptionist service purpose-built for healthcare clinics, designed to answer and manage patient calls seamlessly, compliantly, and around the clock. The platform helps clinics handle enquiries, manage appointments, and provide handovers without needing additional manual follow-up, supporting both after-hours and busy periods.

    Key Features

    • AI Answering Service: Answers every patient call instantly, booking, rescheduling, or cancelling appointments following clinic policies and scripts.

    • Compliance and Security: Maintains full compliance with GDPR and healthcare regulations, offering banking-level security and cyber security insurance.

    • Patient Query Handling: Handles enquiries regarding practitioners, treatments, or clinic information accurately and compliantly.

    • Team Collaboration: Loops in clinic staff via email or live transfer for nuanced or complex calls.

    • Specialty-Specific AI: Optimized for various healthcare specialties like physiotherapy, podiatry, osteopathy, psychology, and more.

    • Practice Management Integration: Connects directly with systems like Cliniko, allowing full appointment management.

    • Global Reach: Trusted by clinics across Australia, United Kingdom, Canada, New Zealand, Ireland, and beyond.

    • Easy Setup: Rapid appointment setup and onboarding, with proven capacity to handle complex scheduling needs.

    Use Cases

    • Healthcare clinics wanting to capture missed patient calls during after-hours or busy periods

    • Clinics seeking to automate appointment scheduling, cancellations, and enquiries

    • Practices aiming for compliant and secure communications with patients

    Getting Started

    Lyngo empowers healthcare providers to never miss a patient call, enabling automated, 24/7 phone answering that integrates directly with practice management software. The result is improved patient experience, time savings for clinic staff, and enhanced operational efficiency—all delivered with robust compliance and security standards.