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    LobbyStack

    LobbyStack

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    Vertical
    Platform
    Customer Service
    Hospitality

    Open-source AI receptionist for answering calls, booking, and lead qualification.

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    About LobbyStack

    LobbyStack: Open-Source AI Receptionist for Businesses

    LobbyStack is an open-source AI receptionist platform engineered to help businesses never miss a call. Designed for teams seeking reliable, automated phone coverage, LobbyStack can answer, qualify, and book customers—freeing up human staff to focus on tasks requiring personal attention. The system routes, books appointments, and collects detailed information, ensuring every call is handled efficiently with professional context.

    Key Features

    • AI Phone Answering: Answers routine or after-hours calls, captures caller needs, and assists customers with inquiries or bookings.
    • Automated Appointment Booking: Checks calendar availability, suggests times, books appointments, and sends confirmations automatically.
    • Lead Qualification: Instantly collects caller names, contact info, service needs, and schedules follow-ups.
    • Customizable Call Routing: Routes urgent or complex calls to the right team members with detailed context.
    • Knowledge Import: Uses your website, PDFs, documents, and FAQs to provide accurate, tailored responses to callers.
    • Self-Hosted, Open-Source Solution: Option to run LobbyStack on your own servers, maintaining full control over customer data and compliance.
    • Call Summaries and Transcripts: View recordings, transcripts, summaries, and booking details in a centralized dashboard.
    • Flexible Usage and Pricing: Free plan includes starter usage, with scalable pro and enterprise tiers for higher call volumes and advanced features.

    Use Cases

    • Ensuring all inbound calls for home services businesses are answered and qualified
    • Automating appointment scheduling for dental clinics, salons, and trade professionals
    • Routing urgent or sensitive calls to human agents with full context
    • Providing 24/7 coverage for after-hours or high-volume call periods
    • Maintaining control over caller data and compliance with a self-hosted solution

    Getting Started

    • Website: https://lobbystack.com
    • Start free with no credit card required and easy setup instructions available online.
    • Explore self-hosting and advanced features via the GitHub repository linked from the website.

    LobbyStack provides a robust, configurable AI receptionist platform to maximize call coverage, automate customer bookings, and capture every valuable detail—empowering teams to deliver responsive service and never lose revenue to missed calls.