Lineshift AI

    Lineshift AI

    Vertical
    Automotive

    AI voice agents optimizing customer engagement for automotive dealerships globally.

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    About Lineshift AI

    Lineshift: The Voice Agent Expert for Car Dealerships

    Lineshift is a next-generation AI voice agent platform designed specifically for automotive dealerships. Its solutions enhance customer relations by automating call handling, after-sales service, lead qualification, and appointment scheduling, all using ultra-realistic and empathetic artificial voices. The platform is optimized for easy integration with dealership management systems (DMS), customer relationship management (CRM) tools, and multi-channel communication platforms, ensuring dealerships never miss a customer interaction and deliver superior service around the clock.

    Key Features

    • Ultra-Realistic Voice AI: Reproduces human voices with natural intonations, pauses, and variations for immersive customer conversations.

    • Expressive and Empathetic Communication: Adapts speech and emotion to create engaging, satisfying interactions with customers.

    • Automated Call Handling: Schedules service appointments, qualifies sales leads, and manages promotional campaign calls efficiently.

    • Intelligent IVR and Call Transfer: Directs calls to the right contact person and seamlessly integrates with existing dealership infrastructure.

    • Omnichannel Support: Handles customer interactions across phone, WhatsApp, SMS, and web channels for a unified experience.

    • CRM and DMS Integration: Quickly connects with industry-leading software to centralize customer information and streamline workflows.

    • Multilingual Capabilities: Natively supports multiple languages including French, English, Spanish, Italian, and German.

    • Operator Escalation: Transfers calls to human operators when AI cannot handle complex requests, ensuring every customer inquiry is addressed.

    Use Cases

    • Automated after-sales appointment scheduling and management for automotive dealerships

    • Lead qualification and outbound promotional campaign calls

    • CRM and DMS integration for centralized communication and record keeping

    • Mystery call simulation and team training for call center operators

    • Multi-channel customer support via phone, web, WhatsApp, and SMS

    Getting Started

    Lineshift empowers automotive dealerships to transform customer interactions with AI-driven voice agents. By combining empathetic, ultra-realistic speech with seamless integration into existing business systems, Lineshift helps dealerships maximize customer satisfaction, efficiency, and sales opportunities.