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    Leaping AI

    Leaping AI

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    AI platform for building, testing, and deploying automated inbound call agents.

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    About Leaping AI

    Leaping AI: Platform for Automated Inbound Call Center Agents

    Leaping AI is a modern platform designed to automate inbound call center operations by enabling users to build, test, and deploy intelligent voice agents. With a user-friendly flow builder and seamless integration capabilities, Leaping AI streamlines the creation and management of custom call workflows, improving efficiency and customer experience.

    Key Features

    • Visual Flow Builder: Design custom agent workflows with a drag-and-drop interface, defining conversation stages, functions, and transitions.

    • Real-Time Testing: Instantly test agents using text or audio, observe their behavior, and make adjustments in real time.

    • Dynamic Input & Flow Modification: Seamlessly update and test agent flows as business needs evolve, without downtime.

    • One-Click Deployment: Publish your agent and assign a dedicated phone number for immediate connection and use.

    • Inbound Call Routing: Efficiently route and manage all inbound calls through the assigned number, ensuring every call is handled by your AI agent.

    • Data Source Integration: Connect agents to external data sources and knowledge bases, enabling them to provide accurate, context-aware responses.

    • Continuous Optimization: Monitor agent performance and refine workflows based on real-world interactions and analytics.

    Use Cases

    • Automating inbound customer support and information lines

    • Streamlining call center operations and reducing manual workload

    • Creating custom voice workflows for appointment scheduling, FAQs, and order status

    • Rapidly testing and iterating call agent logic before deployment

    • Integrating with knowledge bases for accurate, on-demand information delivery

    Model Selection

    • Customizable Agent Flows: Build agents tailored to specific business processes or customer journeys.

    • Knowledge-Integrated Agents: Leverage data sources and knowledge bases for enhanced, context-aware conversations.

    Getting Started

    Leaping AI empowers businesses to automate and optimize inbound call handling with customizable, intelligent agents-delivering efficient, scalable, and always-on customer service.