Kalyvox

Kalyvox: AI phone receptionist for business calls

Kalyvox is an AI phone receptionist for freelancers and teams that handles incoming calls using their business rules. It identifies why callers are calling, asks defined questions and moves each conversation toward a transfer, appointment or request passed to the team.

Key Features

• Flexible call coverage: Keep your business number through call forwarding or use a Kalyvox number, with coverage for all calls, unanswered calls or calls outside business hours.
• Custom qualification: Configure call reasons, questions and routing rules so the assistant collects information relevant to your business.
• Call transfers: Route callers to the appropriate person when available, or continue collecting details and take a message when nobody can answer.
• Common questions: Answer routine requests during the conversation, such as whether your business covers the caller's area.
• Appointment booking: Check a connected calendar, offer an available slot and book an appointment during the call.
• Call records and alerts: Access a dashboard and transcripts, with email alerts included on all plans and SMS alerts on Pro and Business.
• Workflow integrations: Send collected information to tools through Zapier, including CRM systems, Slack and Sheets, and use Kalyvox from ChatGPT.
• Dashboard configuration: Set your business details, opening hours, questions and routing rules, then test the assistant before forwarding real calls.

Use Cases

• Trades and repairs: Handle calls while on a job, capturing the reason and urgency so the business can prioritize callbacks.
• Medical practices: Handle patient calls without interruption and book appointments through a connected calendar.
• Department routing: Identify whether calls concern operations, billing or another topic and offer a transfer to the appropriate person.
• After-hours reception: Answer outside business hours and collect requests for the team using configured rules.

Pricing

A 7-day free trial requires no credit card or commitment. Monthly subscriptions, excluding tax, are Solo at $95 for 1 user, Pro at $195 for up to 5 users and Business at $269 for unlimited users. Each plan also lists usage at €0.19 per minute, excluding tax, billed on actual usage. Appointment booking and calendar sync are included from Solo.

Getting Started

• Website: kalyvox.ai/en

Kalyvox handles incoming business calls with configurable qualification, routing, appointment booking and follow-up information for the team.