Freya Voice A.I.

Freya Voice A.I.: Voice AI That Sounds Human, For Enterprise Call Centers

Freya is a voice AI designed for enterprise call centers to safely handle inbound and outbound calls. It manages support, service, and sales operations end-to-end, fluently in dozens of languages, 24/7. The platform is built to replace entire call operations and can scale to handle thousands of calls simultaneously, allowing teams to focus on high-value activities.

Key Features

• Domain-Tuned Intelligence: Custom trained on industry terminology and workflows for 30% better accuracy than generic AI.
• Global Accessibility: Operates anywhere and in almost any language for fluent customer conversations.
• Security and Compliance: Features end-to-end encryption, role-based access controls, and audit logging for SOC 2 and GDPR compliance.
• Smart Authentication: Utilizes voice verification and SMS two-factor authentication to ensure authorized access to customer data.
• Seamless Integrations: Natively connects with your CRM, AMS, payment systems, and custom applications without complex setup.
• 24/7 Availability: Provides round-the-clock service with no holidays, sick days, or breaks.
• Scalability: Capable of handling thousands of calls simultaneously.

Use Cases

• Lead Qualification: Instantly qualify prospects and route hot leads to your sales team.
• Renewals: Automate renewal outreach at the perfect time to avoid losing customers.
• Quote Intake: Gather customer information, assess risk, and deliver quotes in one conversation.
• Customer Support: Resolve customer issues efficiently before they escalate.
• Appointment Scheduling: Book appointments for clients.
• Claim Or Loan Servicing: Fully service clients with their claims or loans.

Getting Started

Website: https://freyavoice.ai

Freya enables companies to transform their customer experience by delivering exceptional service while reducing costs and increasing efficiency.