
About Fixa
Fixa: Observability and Debugging for Voice AI Agents
Fixa is an open-source observability platform designed to help teams monitor, debug, and improve the performance of AI voice agents. Trusted by innovative companies, Fixa provides comprehensive tools to track key metrics, identify issues like latency and interruptions, and ensure your voice agents deliver reliable, high-quality user experiences.
Key Features
Latency Monitoring:
Measure how long it takes for your voice agent to respond, with detailed metrics such as p50, p90, and p95 latency.Interruption Detection:
Automatically flags instances where your voice agent interrupts or talks over users, helping you refine conversational flow.Correctness Evaluation:
Set up custom evaluations to check if your agent is saying the right things and adhering to expected scripts or behaviors.Custom Alerts:
Configure Slack alerts to notify your team instantly when your voice agent encounters issues or deviates from expected performance.Comprehensive Debugging Tools:
Access everything you need to identify, analyze, and resolve problems with your voice agents.Transparent, Flexible Pricing:
Choose from simple, affordable plans that scale with your team’s needs, from startups to organizations with custom requirements.Open Source:
Leverage and contribute to a transparent, community-driven platform for voice agent observability.
Use Cases
Monitoring and improving latency and responsiveness of voice agents
Detecting and reducing user interruptions during conversations
Ensuring voice agents follow scripts and deliver correct responses
Receiving real-time alerts for performance or correctness issues
Debugging and refining AI voice agent workflows
Model Selection
Custom Evaluations:
Define and automate checks for specific behaviors, phrases, or outcomes relevant to your use case.Flexible Integration:
Works with a variety of AI voice agent platforms and deployment environments.
Getting Started
Website: fixa.dev
Product Overview: Explore features and documentation on the homepage.
Open Source Access: Download or contribute via the official platform.
Contact & Support: Use the website for support, community, or custom integration questions.
Slack Integration: Set up custom alerts to keep your team informed in real time.
Fixa empowers teams to build more reliable, responsive, and accurate AI voice agents by providing the observability and debugging tools needed for continuous improvement and operational excellence.