Dodo

VetDodo: AI Front Desk Assistant for Veterinary Clinics

VetDodo is an AI-powered virtual receptionist designed specifically for veterinary clinics. Dodo autonomously handles client calls, texts, and emails 24/7, covering everything from FAQs to emergencies. The platform seamlessly integrates with your existing phone system and Practice Information Management System (PIMS), allowing it to intelligently navigate client interactions without disrupting your front desk operations. By automating routine communications, VetDodo helps clinics boost revenue (by $60k+ per year, per clinic), improve client satisfaction, and free up staff for higher-value tasks.

The onboarding process is straightforward: after an initial consultation, clinics can customize and train their AI with real test calls, ensuring the system meets their needs before going live. VetDodo is built on a secure, privacy-focused platform that complies with industry regulations, uses reputable large language models (LLMs) to minimize errors, and is rigorously tested for ethical use and accessibility.

Key Features

• 24/7 Automated Communication:
  Handles incoming calls, SMS, and emails around the clock.

• PIMS Integration:
  First AI receptionist that can intelligently navigate your clinic’s PIMS.

• Customizable Training:
  Train the AI with real test calls and labeled responses.

• Seamless Integration:
  Works with your existing phone provider and systems without disruption.

• Revenue Boost:
  Clinics report $60k+ annual revenue increase per location.

• Compliance & Security:
  Developed with privacy, security, and transparency as core principles.

• Low Hallucination Risk:
  Uses industry-recognized LLMs and is not trained on your data.

• Ethical & Accessible:
  Regularly tested for bias, equality, and undesirable outputs.

Use Cases

• Answering client FAQs and routine inquiries

• Managing emergency calls and triage

• Scheduling appointments and sending reminders

• Handling prescription refill requests

• Collecting and updating client information

• Reducing front desk workload and wait times

Model Selection

• Personalized AI Receptionist:
  Tailored to your clinic’s workflows, trained with real interactions.

• PIMS-Integrated Automation:
  Navigates your practice management system for accurate, efficient responses.

Getting Started

• Website: vetdodo.com

• Product Overview: Homepage

• How It Works:

  1. First Call: 30-minute consultation to understand your clinic’s needs.

  2. Customize & Train: Run 15-20 test calls to refine AI responses.

  3. Integration & Go-Live: Final review and seamless connection to your phone and PIMS.

• FAQ: Frequently Asked Questions (scroll down)

• Security & Compliance: Details on privacy, compliance, and ethical AI on the homepage.

• Contact: Use the website’s chat or contact form to request a personalized demo or more information.

VetDodo empowers veterinary clinics to automate front desk communications, enhance client service, and streamline operations with a secure, intelligent AI receptionist-so your team can focus on what matters most: patient care.