ConverseNow

ConverseNow: Conversational AI for Restaurant Drive-Thru and Phone Orders

ConverseNow is a leading conversational AI platform designed for quick service restaurants (QSRs) to automate order-taking at drive-thrus and over the phone. By deploying virtual ordering assistants, ConverseNow enables restaurants to serve every guest, every time-eliminating missed calls, busy signals, and long drive-thru lines.

The AI can handle limitless conversations simultaneously, with a personable, tailored approach that replicates the experience of speaking to a team member. This allows staff to focus on food preparation, order fulfillment, and guest service, rather than splitting attention between these tasks and answering phones or drive-thru orders.

ConverseNow’s solution is especially valuable amid ongoing labor shortages and surging consumer demand. It helps restaurants remain fully operational with fewer staff, enhances employee satisfaction, and even aids in recruitment and retention. The platform also drives higher sales by dynamically upselling and capturing more orders, increasing both same-store sales and average ticket size.

ConverseNow integrates seamlessly with existing drive-thru and phone systems, requiring no upfront hardware changes. National and international QSR brands use ConverseNow to boost efficiency, improve guest experience, and grow revenue.

Key Features

• AI Order Taking:
  Automates drive-thru and phone orders with high accuracy and natural conversation.

• Limitless Order Handling:
  Processes unlimited simultaneous orders, removing bottlenecks from limited phone lines or kiosks.

• Dynamic Upselling:
  Consistently offers relevant add-ons to increase average check size.

• No Upfront Hardware Costs:
  Integrates with current drive-thru and telephony systems.

• Staff Efficiency:
  Frees team members to focus on food prep and guest service.

• Improved Guest Experience:
  Shorter lines, no missed calls, and more personalized service.

• Operational Resilience:
  Keeps restaurants running smoothly even when understaffed.

Use Cases

• Quick service restaurants (QSRs) looking to automate and optimize drive-thru and phone order-taking

• Brands aiming to reduce labor costs, boost sales, and improve guest satisfaction

• Restaurants seeking to handle high order volumes without increasing staff

Model Selection

• Virtual Ordering Assistants:
  AI agents for drive-thru and phone order automation, customizable for each brand.

Getting Started

• Website & Overview: conversenow.ai

• How It Works: See the homepage for detailed explanations and customer testimonials

• Contact & Demo: Use the website’s contact form to request more information or a personalized demonstration

• Customer Stories: Read real-world results and testimonials on the homepage

ConverseNow empowers restaurants to automate order-taking, boost efficiency, and deliver a superior guest experience-helping brands grow revenue and thrive in today’s competitive QSR landscape.