Consio

Consio: AI Phone Platform for ecommerce

Consio is a voice platform built for Shopify, designed to turn phone calls into revenue. It provides tools to engage with customers on the phone to drive new sales and discover unique insights. The platform is natively integrated with Shopify, automatically syncing products, customer segments, and orders.

Key Features

• Ecom Power Dialer: An outbound phone tool designed for Shopify merchants to call clients at scale. It allows users to automatically drop voicemails and run campaigns on high-value segments like abandoned checkouts, repeat buyers, and VIP customers.
• AI Voice Agents: Handles routine inbound calls by answering FAQs about returns, shipping, order status, and product details. The AI can guide customers through checkout and escalate high-value buyers to a human team with full context.
• AI Phone Hub: A centralized dashboard for all calls, whether AI or human, inbound or outbound. It provides AI call summaries, recordings, and transcripts to track conversions and agent performance. The hub also offers AI-generated scripts and insights to improve objection handling and sales.

Use Cases

• Drive Conversions with Outbound Calls: Call shoppers at opportune moments, such as after abandoning a checkout, to drive conversions and close more sales.
• Automate Inbound Support: Use AI voice agents to provide 24/7 inbound phone coverage, instantly resolving common customer questions without hiring additional staff.
• Recover Lost Revenue: Engage with customers through targeted phone campaigns to recover revenue from segments like abandoned checkouts.

Getting Started

Users can start in three steps:

1. Connect your Shopify store to automatically sync products, customer segments, and orders.
2. Get a Consio phone number to start calling, tracking, and managing conversations.
3. Launch campaigns to reach high-intent shoppers and close sales with AI support.

Website: https://www.consio.ai/