Cekura

Cekura: Testing and Observability for Voice AI Agents

Cekura is a specialized platform designed to automate the testing, monitoring, and evaluation of voice AI agents. Backed by Y Combinator, Cekura helps teams ensure their conversational agents perform reliably, comply with workflows, and deliver a consistent user experience across every scenario-without the need for manual calling or repetitive testing.

Key Features

• Scenario Simulation:
  Instantly simulate diverse user scenarios, including edge cases like appointment cancellations or impatient, interruptive users, to identify and fix agent weaknesses before they reach production.

• Replay Real Conversations:
  Revisit and replay actual user-agent calls to diagnose persistent issues, analyze agent behavior, and improve performance.

• Automated Evaluations:
  Set up custom evaluations for specific workflows or compliance checks, ensuring agents meet business and regulatory requirements.

• Workflow and Persona Testing:
  Test any workflow with various user personalities and behaviors, allowing you to evaluate agent robustness and adaptability.

• Real-Time Monitoring:
  Monitor every call with live insights, detailed logs, and trend analysis for proactive performance management.

• Instant Alerting:
  Receive immediate notifications for errors, failures, or performance drops so you can take swift corrective action.

• Intuitive Dashboard:
  Visualize agent performance, track improvements, and make data-driven decisions with an easy-to-use dashboard.

• Continuous Improvement:
  Use data from simulations, real calls, and evaluations to iteratively enhance agent reliability and user satisfaction.

Use Cases

• Pre-deployment testing of new voice AI workflows or prompts

• Regression testing after updates or prompt changes

• Compliance and policy adherence checks

• Diagnosing and resolving recurring user issues

• Continuous agent performance monitoring and improvement

Model Selection

• Workflow-Based Testing:
  Simulate and evaluate specific business workflows or compliance scenarios.

• Persona-Based Testing:
  Test with a range of user personalities and behaviors to ensure agent versatility.

Getting Started

• Website: cekura.ai

• Product Overview: Explore the homepage for details on features and workflow.

• Contact & Demo: Use the website’s contact form to request a demo or more information.

• Dashboard Access: Sign up on the website to access the intuitive testing and monitoring dashboard.

Cekura empowers teams to deliver reliable, high-quality voice AI agents by automating scenario testing, real-time monitoring, and continuous performance evaluation-ensuring your agents are always ready for real-world conversations.