Callab AI

Callab AI: AI Voice Agents with Live Human Supervision

Callab AI provides AI-voice agents designed for on-premise stacks, working out of the box with existing PBX, SBC, and contact center infrastructure without requiring migration. Backed by Y Combinator, the platform allows users to build and configure no-code AI voice agents while maintaining live human supervision on every conversation.

Key Features

• Live Human Supervision: Supervisors can monitor real-time transcripts, sentiment scores, and AI confidence levels, with the ability to take over conversations seamlessly with one click.
• Knowledge Base Integration: Upload product manuals, policy documents, pricing sheets, or internal wikis for the AI to semantically index and reference during live calls.
• Automated CRM Updates: The AI automatically pulls names, budgets, intent, and next steps from conversations and syncs them directly to CRM fields without manual entry.
• Batch Calling: Launch hundreds of personalized, AI-powered phone calls simultaneously, all recorded and tracked in real time.
• Context-Aware Call Transfer: Routes calls between AI agents, departments, and live agents while carrying the full conversation history to ensure no one starts from zero.
• Post-Call Analysis: Automatically records, transcribes, and sentiment-tags every call for search and review from a centralized dashboard.

Use Cases

Callab AI is designed for modern contact centers that require automated voice agents, high-volume batch calling, and seamless escalation to human supervisors.

Pricing

Information not available on website.

Getting Started

Website: https://callab.ai

Callab AI equips contact centers with observable, easily configurable AI voice agents that integrate directly with existing infrastructure while ensuring human oversight remains available for every call.