Voice AI / Space
    Submit
    Back
    Bland AI

    Bland AI

    Visit Website
    Platform

    AI phone agents platform for automated, multilingual, realistic business calls.

    Bland AI banner

    About Bland AI

    Bland: Ultra-Realistic AI Phone Agent Platform for Enterprises

    Bland is an advanced AI platform that enables businesses to automate phone calls with ultra-realistic, human-sounding agents. Designed for enterprise needs, Bland’s agents can handle sales, scheduling, customer support, and more-speaking any language and operating 24/7. With self-hosted, end-to-end infrastructure, Bland delivers secure, scalable, and cost-effective phone automation for organizations of any size.

    Key Features

    • Ultra-Realistic AI Agents: Phone agents sound convincingly human, support any language, and are available around the clock.

    • Self-Hosted, End-to-End Infrastructure: Ensures data privacy, rapid response times, 99.99% uptime, and zero marginal call costs.

    • Custom Prompt Engineering: Personalize agent conversations with custom dialogue samples and relevant business details.

    • Auto-Scaling: Instantly scale to handle thousands of concurrent calls, ensuring reliability during peak demand.

    • Conversational Pathways: Use Pathways, Bland’s programming language, to map out conversations and define agent decision logic, creating “hallucination-proof” AI.

    • Dynamic Integrations: Seamlessly connect with your CRM, ERP, scheduler, or any external tool via robust APIs.

    • Actionable Agents: Agents can book appointments, update records, send texts, and trigger workflows-automating more than just conversations.

    • Real-Time Analytics: Access campaign analytics, call summaries, emotion analysis, and model fine-tuning for continuous optimization.

    • Enterprise-Grade Security: SOC2 Type II, GDPR, HIPAA, and PCI DSS compliant, with in-house data storage, regular penetration testing, and robust guardrails.

    • Expert Implementation: Dedicated support to help craft, deploy, and optimize AI agents tailored to your operational procedures.

    Use Cases

    • Automated inbound and outbound sales calls

    • 24/7 customer support and appointment scheduling

    • CRM and ERP updates via phone interactions

    • Multilingual service for global customer bases

    • Real-time campaign analytics and sentiment analysis

    • Secure handling of sensitive or regulated customer data

    Model Selection

    • Standard Agents: For basic call handling, scheduling, and information delivery.

    • Enterprise Agents: For high-volume, multi-system integration, campaign analytics, and advanced compliance needs.

    • Custom Pathways: Tailor agent logic and workflows for specialized business requirements.

    Getting Started

    Bland empowers enterprises to automate complex phone interactions with lifelike AI agents, delivering scalable, secure, and always-on customer experiences while reducing operational costs and boosting efficiency.