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    AudioCodes

    AudioCodes

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    Advanced voice networking and AI communication solutions for digital workplaces.

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    About AudioCodes

    AudioCodes: The Future Runs on Voice AI

    AudioCodes is a leading provider of advanced voice networking and media processing solutions for the digital workplace. The company specializes in delivering secure, scalable voice solutions for Microsoft Teams, Zoom, and Cisco Webex, backed by advanced voice AI and global support to empower hybrid workforces and service providers.

    Key Features

    • Microsoft Teams and UCaaS Integration: Seamless Direct Routing and Operator Connect voice connectivity for Microsoft Teams, Zoom Phone, and Webex Calling.
    • Voca Conversational Interaction Center (CIC): An award-winning, AI-first omnichannel contact center built in Azure that natively integrates with Microsoft Teams.
    • Meeting Insights and AI Summarization: Captures, analyzes, and organizes meeting content using AI, available in both cloud and secure on-premises deployments.
    • Session Border Controllers (SBCs): A comprehensive portfolio of cloud, virtual, and hardware SBCs designed for carrier-grade security and connectivity.
    • Intelligent Meeting Room Devices: The RX Suite offers AI-powered AV hubs, collaboration bars, and IP phones to ensure meeting equity for hybrid teams.
    • VoiceAI Connect: Integrates conversational AI and voice network connectivity to enhance inbound digital customer service and click-to-call capabilities.

    Use Cases

    • Enterprise IT leaders seeking to deploy secure, scalable voice solutions for hybrid work environments
    • Service providers looking to accelerate cloud voice offerings with multi-tenant platforms and automation tools
    • Organizations requiring an omnichannel contact center seamlessly integrated with Microsoft Teams
    • Security-sensitive sectors like legal, government, and higher education needing on-premises meeting documentation

    Getting Started

    AudioCodes transforms enterprise communications by bridging traditional voice networks with modern cloud applications. Through its comprehensive suite of AI-powered voice solutions, SBCs, and meeting room devices, the platform ensures seamless, secure, and highly productive collaboration for organizations worldwide.