AudioCodes

AudioCodes: The Future Runs on VoiceAI

AudioCodes is a provider of voice and communications solutions with over 30 years of experience in the industry. The company offers a broad range of products and platforms designed to support Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) markets, serving enterprises and service providers globally.

Key Features

• Microsoft Teams Integration: Offers Direct Routing, Operator Connect, contact center solutions, call recording, and site resiliency for Microsoft Teams.
• Meeting Room Devices: Provides intelligent AV hubs, collaboration bars, meeting room controllers, PTZ cameras, and speakerphones for various room sizes.
• Session Border Controllers (SBCs): Features a comprehensive lineup of Mediant SBCs, including Cloud Edition, Virtual Edition, and hardware models.
• Contact Center Innovation: Includes the Voca Conversational Interaction Center, real-time translation, conversational AI, and Bring Your Own Carrier (BYOC) capabilities.
• Management and Monitoring: Utilizes tools like the AudioCodes Routing Manager, One Voice Operations Center, and Device Manager for network oversight.
• AudioCodes Live Platforms: Delivers managed solutions, UCaaS voice calling, and the AudioCodes Live Hub for service management.

Use Cases

• Enterprise Communications: Enabling voice connectivity and meeting room solutions for work-from-anywhere and office environments.
• Service Providers: Facilitating multi-UCaaS offerings, POTS replacement, and cloud connect enablement for Webex and Zoom.
• Industry-Specific Applications: Providing enterprise-grade security and meeting insights for local governments, legal firms, higher education, human resource teams, and project management.

Getting Started

Website: https://www.audiocodes.com/

AudioCodes equips organizations and service providers with comprehensive voice networking, conversational AI, and unified communications hardware and software to transform their communication infrastructure.