Assistant

Assistent.ai: AI Phone Assistant for Restaurants

Assistent.ai is an AI-powered phone assistant tailored for restaurants, designed to autonomously handle incoming calls, manage reservations, and answer customer inquiries 24/7. By integrating with your digital reservation system or working independently, Assistent.ai ensures that no call or booking opportunity is missed-even during peak hours or outside business times.

Restaurants can easily set up call forwarding to Assistent.ai, allowing the assistant to autonomously answer 80-90% of calls. It manages table bookings, checks real-time availability, and records guest preferences and special requests directly into your reservation system. For complex or special inquiries, calls can be seamlessly forwarded to your team.

Assistent.ai also provides information about menus, opening hours, payment options, and more, following your specific guidelines. If your restaurant does not use a reservation system, the assistant collects reservation requests for your team to review and confirm with a single click, automatically notifying guests via SMS.

By relieving staff from the burden of constant phone calls, Assistent.ai enables your team to focus on delivering an exceptional in-person guest experience. The platform is fully customizable, supports detailed guest requests (such as terrace seating or high chairs), and helps improve efficiency, guest satisfaction, and work-life balance for your team.

Key Features

• 24/7 autonomous call answering and reservation management

• Seamless integration with digital reservation systems

• Records guest preferences and special requests

• Answers menu, hours, and payment-related questions

• Forwards complex inquiries to staff as needed

• Collects and manages reservation requests for manual approval

• Sends automatic SMS confirmations to guests

• Easy call forwarding setup for flexible use during peak times or after hours

Use Cases

• Handling high call volumes during busy service hours

• Reducing missed reservations and customer calls

• Automating routine guest inquiries and bookings

• Improving staff efficiency and guest experience

• Managing after-hours or overflow calls

Getting Started

• Website: assistent.ai

• Demo: Test the assistant by calling the demo number on the website.

• Integration: Works with or without a digital reservation system.

Assistent.ai helps restaurants save time, capture every reservation, and deliver better service by automating phone calls and guest management with intelligent AI.