At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Sr. Software Engineer — Salt Lake City

Overview

The Sr. Software Engineer designs, builds, tests, and maintains the NICE CXone platform. This role works across the full development lifecycle — from architecture and coding to production support — within an Agile team environment.

Key Responsibilities

Design, develop, and enhance platform features across multiple tiers
Write clean, maintainable code and unit tests
Perform code reviews and resolve QA defects
Support and troubleshoot production issues
Collaborate with Product Management and System Analysis to deliver projects
Mentor developers and provide technical leadership as needed
Manage multiple concurrent projects and deliver on schedule
Follow engineering standards, security practices, and compliance requirements

Compliance & Risk

Ensure regulatory and security best-practice adherence
Protect sensitive customer data
Maintain accurate reporting and documentation

Required Qualifications

Education

Bachelor’s in Computer Science, Information Systems, or equivalent experience

Experience

6+ years software development
Strong problem-solving and decision-making skills
C#, ASP.NET, .NET Framework, Visual Studio
Object-oriented design, design patterns, and unit testing
Multithreaded applications and TCP/IP communication
Agile development practices
Excellent communication and teamwork

Preferred Experience

SQL Server
WCF, C++, Flex/ActionScript, or Delphi
Automation/testing tools
TFS or similar tooling
Telecommunications or call-center platforms
Prior technical or team leadership experience

About NICE Ltd.

NICE delivers enterprise cloud and on-premise software solutions. NICE CXone is the company’s cloud customer experience platform, combining omnichannel routing, workforce optimization, analytics, automation, and AI.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.